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General News

10 June, 2024

Cold calling companies on a caning

Energy companies are now banned from using cold call telemarketing to sell products and services under the Victorian Energy Upgrades program.


Emma Kealy
Emma Kealy

From August 1, they also cannot doorknock unsuspecting customers.

Lowan MP Emma Kealy said many residents had contacted her office to protest the aggressive tactics used by some companies involved in the program.

“Even residents who had signed up to the Do Not Call register were being repeatedly harassed and coerced by people promoting products from heaters and hot water systems to showerheads, clothes dryers and fridges,” Ms Kealy said.

“These new bans are a necessary protection for residents, particularly elderly residents who might not be able to advocate effectively for themselves and are deliberately pressured into signing up for products and services they do not want."

To report any breaches, call the commission on 9032 1310 or email veu@esc.vic.gov.au

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