General News
10 June, 2025
Mobile phone breakthrough for remote users
Mobile blackspots in the Wimmera may soon shrink thanks to the integration of new technology across Australia.
Earlier this month, Telstra launched a mobile-to-satellite service delivered via SpaceX's Starlink service.
However, the breakthrough is only available to select phones with technology that can directly connect to low-flying satellites.
Member for Mallee, Dr Anne Webster, who is the opposition's Regional Communications spokesperson, said the breakthrough was a "fabulous step forward" for people regional and remote Australians.
“This is the biggest breakthrough we've had in regional communications for some time," Dr Webster said.
"I've been talking about working through satellite as being the only real solution for a long time."
Only Telstra customers with a Samsung Galaxy S25 can use the mobile-to-satellite service to send and receive text messages.
Full voice call options and the ability for Apple devices to connect to the services are expected by 2027.
It is understood that TPG and Optus are developing mobile-to-satellite capability with Lynk Global and Starlink, respectively.
"This is a genuinely regional solution for a ubiquitous problem we all experience if we live and work in the regions," Dr Webster said.
“This will also be an important development for our emergency services employees and volunteers in the bush where it is dangerous to have black spots during natural disasters or accidents."
The Mallee MP reiterated that the vast distances between mobile phone towers mean travellers cannot be complacent with the new technology.
"Australia is a unique nation with small population and large distances," she said.
"Even so, travellers in remote areas should always let family or friends know their plans or take extra communication precautions."
Dr Webster said the federal government's Universal Outdoor Mobile Obligation needed to define a clear timeline for voice calls.
First announced in January, Telstra Group Executive of Global Network and Technology, Shailin Sehgal, said the technology was vital for people living or travelling outside the mobile network.
“Technology is always evolving and we’re committed to staying at the forefront of innovation so that we can continue to bring the best connectivity experience for our customers," he said in January.
"This includes collaborating with global leaders like Starlink to extend our reach and add new coverage to customers in regional and remote parts of Australia.
“Satellite-to-Mobile is still an emerging technology and, together with Starlink, we have the best engineering minds collaborating on how satellite and mobile technology can work together to pioneer a new connectivity option for Australians."